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Topic: Hotmail - Dissapearing Messages
Username: Teahan
Posted 2003-07-22 14:34:07 and read 599 times.

Anyone ever experience any dissapearing messages in Hotmail? Between last night and this morning, most of the messages in my Inbox dissapeared (had about 1.4mb, I now have 400kb). I am certain that my account wasn't over the limit and my thrash can is empty.

Any ideas?

Jeremiah

Topic: RE: Hotmail - Dissapearing Messages
Username: AA61hvy
Posted 2003-07-22 14:37:30 and read 583 times.

Nah, it may just be you, it hasn't happen to me yet..

Topic: RE: Hotmail - Dissapearing Messages
Username: Bigphilnyc
Posted 2003-07-22 15:11:10 and read 573 times.

That's happened to me in the past. Just a server problem I'm sure. Email them and they'll act liek they will do soemthign about it.

Topic: RE: Hotmail - Dissapearing Messages
Username: Teahan
Posted 2003-07-22 15:19:32 and read 568 times.

Bigphilnyc,

Any email address? I can't find any on the Hotmail site.

Jeremiah

Topic: RE: Hotmail - Dissapearing Messages
Username: GotAirbus
Posted 2003-07-22 17:27:50 and read 554 times.

Teahan, seeing you as a moderator...

Q: Do you have many friends lately?

The irony just might be true Big grin

(gotAirbus?)

Topic: RE: Hotmail - Disappearing Messages
Username: FACT
Posted 2003-07-22 20:39:53 and read 539 times.

support@... is the usual address for seeking help.

In my experience, the support at HoTMaiL isn't too hot, the operators who've emailed me back on the two occasions I've needed feedback have come across as being rather dim, but they're probably all at minimum wage and it's a free service, so you get what you pay for....

The Golden Rule with free online email services: don't store anything important there, you could go to the website one day and find it gone. An acquaintance of my had that experience and lost some source code he'd stored there while travelling.

Topic: RE: Hotmail - Dissapearing Messages
Username: Teahan
Posted 2003-07-23 14:52:25 and read 507 times.

Thanks for your help. This is the reply I got from Hotmail:

***
Dear Jeremiah:

Thank you for writing to Hotmail Support.

I understand your concern at losing email messages from your Hotmail account
(xxxxxxx@hotmail.com). I look forward to providing you with assistance
today.

Jeremiah, MSN Hotmail recently performed maintenance on the server that holds your account. Unfortunately, we encountered a technical problem that affected a small number of users on the specific system that contains your account information. As a result, a small percentage of users, including you, have lost e-mail messages stored in their accounts. I apologize for the inconvenience caused to you.

Jeremiah, I worked on your account (xxxxxxx@hotmail.com) to try and
restore the e-mails that you have lost from your Hotmail account. Unfortunately, I was unable to restore your lost e-mails as they have been permanently deleted from our servers due to the technical problem that we experienced.

Once again, I am very sorry for the inconvenience.

If you have any further issue with Hotmail, please feel free to email us and we
would be glad to assist you anytime.

Remember that MSN Hotmail also has comprehensive online help available--just
click Help in the upper right corner.

Sincerely,

xxxxxxxxx
MSN Hotmail Customer Support Representative
***

 Angry Does anyone have the name of a good email provider, preferably one that won't shut down in 3 months time.

Jeremiah

Topic: RE: Hotmail - Dissapearing Messages
Username: Bigphilnyc
Posted 2003-07-23 15:19:27 and read 500 times.

Yahoo. No spam either. I love it. 4 megs of space instead of 2.


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